North Myrtle Beach Rental Information
Check-In: 3:00 PM or after on the day of arrival. Please know that every effort will be made to ensure your vacation rental is ready as close to 3 pm as possible, however, at times certain circumstances, such as maintenance issues or special cleaning needs, may require the check-in time to be extended.
Late Arrival: We offer secure after-hours check-in for all guests who will be arriving after normal business hours, provided the reservation has been PAID IN FULL. If you plan to arrive after business hours, please call our office to make arrangements to pick up your check-in package from our secure after hours check-in desk, located inside of the Ocean Drive Beach and Golf Resort.
Check Out: 10:00 AM or earlier on the date of departure. Please exercise courtesy to the arriving guest by adhering to the check-out time. You may be charged a fee for check out times later than 10:00 AM. If a property is not vacated by 12:00 PM, a full day’s rent will be charged to the credit card on file.
Reservations: An initial payment equal to 50% of your total rental is due within one week of reserving or your reservation will automatically be cancelled. Your balance is due within one month prior to arrival, payable by check, money order, VISA or MasterCard. Returned checks will incur a $35 bank fee for each occurrence. Absolutely no checks will be accepted on arrival. On reservations booked within 30 days of arrival, entire balance is due at the time of booking. Upon receipt of payment, we will mail written confirmation showing your rental charges, processing fee, insurance and damage waiver fees, as well as fees for any requested services. Please review this letter carefully to ensure the information, including dates and unit information, is accurate and acceptable.
Cancellations & Changes: Cancellations & Changes: You may cancel your reservation at any time by calling or writing us. You may cancel your confirmed reservation within seven (7) days of reservation date for a refund of any monies paid less a $100 cancellation fee. After seven (7) days, If you wish to cancel and chose NOT to purchase the travel insurance, refunds will be made ONLY if the original reservation is fulfilled by a subsequent rental of the same amount and payments are received in full. Payments are refunded less the $100 cancellation fee. Changes to dates and/or properties are treated the same as cancellations. We highly recommend including Travel Insurance. This insurance is automatically offered and included with your reservation at the time of booking, unless declined by the renter in writing.
Travel Insurance: Ocean Drive Beach Rentals is proud to announce the availability of Travel Insurance thru Travel Guard, a leading provider of travel insurance plans and assistance services. For the convenience and safety of our guests, Travel Insurance will be added to all reservations automatically. The amount of the insurance is included the amount of your initial advance deposit. Since it is our goal to do everything possible to ensure that your vacation is worry-free, we strongly urge you to purchase this protection. This insurance covers you and your family should and emergency occur and you are obliged to cancel your trip for any of the covered reasons. Payments are refunded less the reservation fee and Travel Insurance premium. Information explaining the benefits, exclusions, and limitations will be sent to you upon confirmation of your reservation.
Coverage Includes:
- Trip Cancellation & Interruption
- Travel Delay
- Baggage Delay
- Baggage and Personal Effects
- Medical Expenses
- Emergency Medical Transportation
- Travel Guard Assist
- Hurricane Evacuation and Delay
- 24-Hour Emergency Hotline
If you do NOT wish to purchase this insurance, you may initial where notated on your Vacation Rental Agreement, and the charge will be removed from your reservation. We strongly recommend that you choose to purchase this coverage.
Accidental Rental Damage Insurance: We require a $25 non-refundable Accidental Rental Damage Insurance Fee for all reservations. This fee is in addition to the refundable Security Deposit. The Accidental Rental Damage Insurance, thru Travel Guard, covers you from accidental damage to the property and its contents within the unit. This program covers up to $500 if the property or its contents are damaged during your stay, subject to the policy terms and conditions. You must notify company of any damage to the unit during your occupancy, or this plan is void and you will be held responsible for any damage to the unit. The policy does not cover acts that are intentional, or due to gross negligence, willful/wanton conduct, or any cause if the guest fails to report the damage/loss before departure from the unit.
Please feel free to contact Travel Guard with any questions about the Vacation Rental Protection Plan at 1.888.409.7749 and refer to Product Number 008085.
Security Deposit: A security deposit of at least $500 is required for all vacation rentals. If you prefer, a credit card authorization can be taken upon arrival in lieu of a cash deposit. Charges will be applied to your credit card or security deposit only if there are damages, missing items, excessive cleaning requirements, or unpaid balances. Cash security deposits will be refunded within 30 days less any charges.
Departure Cleaning: is included with your vacation rental. Prior to your departure, you are required to (1) carry out all garbage, (2) secure all doors and windows, (3) remove all items from the freezer and refrigerator, and (4) remove all linen from beds, and place it in the linen bag provided to you, (5) run the dishwasher and return items to their original place.
Linen Package Rentals: are available by request and include the beds being made with sheets and pillowcases, as well as, 4 bathtowels and 4 washcloths for each linen set ordered. Linens will not automatically be provided. Please make arrangements before your scheduled arrival date if you would like us to provide you with this service.
Upon Arrival: Please inspect your unit and notify us immediately of any problems or issues. Every effort will be made to ensure that your unit is clean and undamaged before your arrival. Please notify us immediately of any items that need attention to ensure these problems are taken care of immediately and that you will not be held responsible.
Please also read the Rules and Regulations that are posted in your unit. Many properties have Rules set in place by the HOA, which should be posted in the unit for your information. Please be respectful and responsible in adhering to these rules.
Family Groups Only: We rent strictly to families and adults over 25 only. Family groups are defined as parents, grandparents, children and extended family members vacationing together in one home. We do not rent to house parties and/or groups including but not limited to fraternity, high school graduation, spring break from high schools or colleges, or other non family groups, to be determined at the sole discretion of Ocean Drive Beach Rentals. ABSOLUTELY NO HOUSE PARTIES ALLOWED. Violations of this regulation will be denied occupancy and forfeit the full rental amount. In the instance that a non-family group is found to occupy a unit, the violation of the above rules shall be grounds for an expedited eviction with no refund.
Pets: Absolutely no pets are allowed on any property, unless specifically allowed for in the description of that individual property. Any pet found in or around a property that is not notated as “pet friendly” will result in a $200 charge, immediate eviction and forfeiture of all rents. Any and all damages that result will also be charged to the credit card on file.
Lost Keys/ Gate Passes: For security reasons and lock-change expense, there will be a $40 charge for all keys not returned at departure. There will also be a charge for any gate passes required
Telephones: Most of our rental properties do provide telephones for local calls only. To make long distance calls, you are required to use a credit card, calling card or to call collect. If long distance charges are incurred during your stay, you will be billed $15.00 in addition to the cost of the phone call(s).
Furnishings & Cleaning: Every property is equipped with basic housekeeping items such as pillows, blankets, furniture, kitchen appliances, pots, pans, dishes, glasses, silverware, and lawn or deck furniture. The condition of the property varies depending on the age and care by the individual owner. Each rental unit is privately owned, and reflects each owner’s personal tastes. Property reserved sight unseen is represented by Agent as realistically as possible with regards to space, physical conditions and comparisons. We will be unable to make substitutions or refunds on arrival. Each tenant is expected to use the property as if it were their own, and to leave it undamaged. Specific cleaning requirements are as follows: all kitchen, cooking, eating and drinking utensils/equipment are to be cleaned and stored in their proper place. All trash must be removed from the property and placed into the proper outdoor garbage cans or dumpster site. If you chose to order a linen package, please place all linen inside of the linen bag, including the bed linens. Failure to clean property as described will result in a cleaning charge.
Pools/Exercise Facilities, Etc.: Because amenities are governed and maintained by the HOA facilities of
Hot Tubs: Some of our properties feature hot tubs. (Weather permitting) Hot Tubs are available year round, unless otherwise noted in the individual property description. Special risks may be involved in using hot tubs and TENANT assumes all responsibility for himself and his guests for the consequence of those risks. The chemicals used to keep hot tubs sanitary may cause fading of some swimsuits and some individuals may experience mild skin rashes. Tenant agrees to waive any claim whatsoever against Owner and/or Ocean Drive Beach Rentals for accidents or claims arising from the use of said equipment. The tenant also understands and agrees and is held liable for damages that occur to said equipment through his or his guests misuse and/or negligence.
Parking: Some accommodations do not permit motorcycles, jet skis, trailers, campers, motor homes, etc. on premises. Parking is limited to a maximum of two (2) vehicles at many properties.
Construction: We cannot make rate adjustments or offer rebates due to construction, road repair, etc.
Locked Closets: Most of our property owners maintain a locked area in their unit for their own personal use. These locked areas are not intended for tenants’ use.
Rates: are based on beach location, property quality, condition, furnishings, and the number of people it will accommodate, among other things. Errors in descriptions, rates, and property amenities listed or advertised are subject to change without notice. Omissions, additions, or errors as well as changes in property bedding, furnishings, equipment, etc., shall not be the responsibility of the Agent, Owner or Printer. Errors can happen for many reasons, however, our staff works diligently to ensure the accuracy of the information offered in both printed and website material. Ocean Drive Beach Rentals reserves the right to correct any error in pricing or description on this web site.
Transfer of Property: In the event the Owner is unable to deliver said property to Tenant because of fire, eminent domain, delay in construction, lack or water/sewer, etc., Ocean Drive Beach Rentals reserves the right to transfer reservations to a comparable unit or refund advance prepayment. If Agent is able to relocate Tenant, Tenant agrees to pay the difference in rental amount, or accept a refund of all monies paid to Agent. Tenant further agrees that neither Agent nor Owner shall be responsible for any consequential or secondary damages, including but not limited to, any expense incurred as a result of moving. Every effort will be made to contact customer prior to arrival, and to offer similar, satisfactory accommodations, however, we will not be responsible if customer cannot be reached by contact information given at the time of the reservation. Tenant shall not be issued a refund due to unfavorable weather, maintenance problems, area construction, ready departure, or disruption of utility services (including phone or cable), after occupancy.
